You want to customize the default link of your event websites (EVENTNAME.evenito.site)? Then please proceed as described below:
The part "EVENTNAME" can be added directly in the evenito tool (in the website template > > tab "domain") and can be customized for each event.
Let's assume that the EVENTNAME is f.e. example, "digital-summit".
In evenito, you have the option to create an organization-specific URL for the event website. This can be a subdomain (e.g. events.COMPANYNAME.com) or a new domain (e.g. eventsabc.ch).
The (sub-)domain must first be secured by you and must not have any content stored or be a subpage/extension of an existing website.
Please secure your desired (sub-)domain first.
Ideally, you store this (Sub-)Domain with a wildcard (*.events.COMPANYNAME.de or *.eventsabc.ch) in the settings of your DNS system and then refer to our CNAME evenito.site.
If it is not possible to set a wildcard (*), then also point the final event website URL (in our example digital-summit.events.COPMANYNAME.de or digital-summit.eventsabc.ch) to our CNAME evenito.site (within your DNS system).
In case you can't wildcard the domain, you or your IT must point the domain for each event website to our CNAME evenito.site.
Why should I register a domain with a wildcard * at best?
The * is called a wildcard and is basically a placeholder for "everything". So *.events.COMPANYNAME.de can be this.events.COMPANYNAME.de or that.events.COMPANYNAME.de or test.events.COMPANYNAME.de, etc.
On the other hand, if you have saved a domain without the * and stored it in the DNS settings, then this URL can also only be used for 1 website at a time. For example: EVENTNAME.events.COMPANYNAME.de can only be EVENTNAME.events.COMPANYNAME.de and not this.events.COMPANYNAME.de or test.events.COMPANYNAME.de or similar. This also means that you can't use the same domain for another website without taking down the event website currently published under this domain.
Was my domain referenced correctly?
Do you want to make sure that your domain points correctly to the CNAME evenito.site and that your website(s) can go live under your desired URL(s)?
Open your command system (for Mac) by typing "Terminal" in the search and try to ping your URL by substituting "test" for the wildcard (*), for example: ping test.events.COMPANYNAME.de or test.evenito.site.
If the response is PING prod3.evenito.site (220.127.116.11): data bytes, the domain was correctly pointed to the CNAME evenito.site using the wildcard.
You can also check if e.g. only a special URL was pointed to the CNAME. Ping the final event website URL you defined (in our example digital-summit.events.FIRMENNAME.de or digital-summit.eventsabc.ch).
For example: ping digital-summit.events.COMPANYNAME.de or ping digital-summit.eventsabc.ch.
If the result is "Unknown host", this particular URL you are pinging is not yet available for evenito. In this case please check your DNS settings again.
After you have made the CNAME entry for the domain, please inform our support (email@example.com), they will help you to add the URL to your space.