This article provides you with important information on using the Scan Agent app.
Before use, we recommend that you check the information in the article "Scan Agent App: Requirements and preparations".
Settings
To open the settings of the Scan Agent app, click on the cog wheel "
You will first be shown which Agent ID you are logged in with. You can log out again using the "Log out" button.
Please note:
If you log out in the app, you can only log back in if you scan a new Agent Pass in the back office.
You also have the option to activate quick check-in/out here. As soon as this is activated, every contact whose contact pass is scanned with the app is automatically checked in or out. This means that you/your scan agent does not need to confirm the "check-in" or "check-out" manually.
Pause scanning
If necessary, your scan agents can pause the scanning process in the app by clicking on "Pause scanning". This deactivates the camera. By clicking on "Resume scanning", the camera can be reactivated and the scanning process can be continued. 
Using the app without an internet connection
The app can be used without an internet connection. If you use the app without an internet connection, you will see the message "You are offline" at the top of your app. However, a stable internet connection is required for the final data transfer between the app and evenito Backoffice.
As soon as you reconnect the app to the internet, a "
" at the top right of the cogwheel indicates that there is still unsynchronised data.
Click on "" to open a window at the bottom of the screen. Click on "Force sync" to start transferring the data.
This message also appears before the scan agent logs out in the app if there is data that has not yet been synchronised.