In this article, we explain the basic settings of the "Virtual platform" and show you how to view a preview of the platform.
In this article
First, activate the “Virtual platform” function in the “Modules” section. Then you can click on the “Virtual platform” menu item on the left side of your navigation bar.
Virtual platform setup
On the left-hand side in the “Setup” section, you first define the basis for your event by adding event name, a subtitle and an event description. If you do not enter any content in the event name and description fields, the content from the “Basic” of your event will be used.
Please note:
If you have set up your event in multiple languages, make sure to enter the correct translation for each language on the virtual platform. To do this, click on the language switcher in the top right corner and enter the desired content in all relevant languages.
In addition, you can set your logo and your desired header image here in the "Images" section. To do this, click on the edit pencil icon for the respective image, upload the corresponding graphic(s) to your file manager and select them. Information on image sizes can be found here.
Attention!
For security reasons, external content cannot be used or displayed. For example, it is not possible to display externally embedded images and typographies.
Colour settings
On the virtual platform, you have the option of saving three colours for display. To do this, click on the gear wheel icon in the top right-hand corner next to the language switcher.
Here you can adjust the primary, secondary and accent colours.
- The primary colour refers to the “Enter/Rewatch" buttons used to enter a session or watch a schedule item that has already taken place. Your event types defined in the schedule and small details, such as the initials (first and last name) of the selected participant, are also displayed in this colour.
- The secondary colour is used to adjust the background colour of the navigation on the left side of the page.
- The accent colour allows you to highlight the “Enter/Rewatch" button on the virtual platform. This button indicates when an event is currently active.
Save your adjustments with “Save & Close”.
Modules
On the right-hand side under “Modules”, you have the option to configure additional settings for your virtual platform.
Event is online
It is up to you to decide whether your participants should have access to the virtual platform and the content stored there, such as the program items, speakers and booths, before the event, or whether they should only be granted access shortly before the event starts.
By activating or deactivating the "Event is online" switch in the “Modules” area, you can determine whether participants are taken directly to the virtual platform as soon as they click on the access link in their e-mail, or whether they first see the following intermediate page:
The logo and the title below it (in this case, “evenito Summit” ) are taken from the “Images” and “Setup” sections.
Please note:
The text module "The event is currently offline" cannot be manually adjusted by you at this time.
You decide when the intermediate page is displayed or hidden:
As soon as you activate the "Event is online" switch and click on the "Save changes" button, the page is automatically hidden and participants are directed straight to the virtual platform.
Conversely, as soon as you deactivate the toggle, the intermediate page is automatically displayed, even to those participants who were already on the virtual platform.
Speakers
If this switch is active, a “Speaker” booth is automatically created in the navigation bar on the left side of the virtual platform, and all content you have stored under “Speakers” is displayed here.
Please note:
A speaker must be linked to at least one schedule item in order for it to be displayed on the virtual platform.
Anonymization
If you activate anonymization, all your participants will communicate anonymously, provided you have activated this for your virtual event, i.e. they will not use their specified or stored contact name. A sequence of numbers is generated, which is automatically assigned to each contact (e.g. "Guest 947615").
Please note:
When you export the results of your communication, for example your live poll results, after your event, the names of the individual contacts will be visible to you in the exported Excel list. Participants only appear anonymously on the virtual platform. All interactions can also be assigned to individual contacts afterwards.
Allow only one session per token
Would you like to ensure that the individual access link can only be used once at a time per participant? Then activate the "Allow only one session per token" switch.
If a participant forwards their link to the virtual platform to another person and that person attempts to use the same token, the first person will be logged out. Instead, that participant will now see the following error message:
If the participant who has just been logged out of the event clicks on their link again, they will be added back to the event and the person with whom they shared the token will now be logged out instead.
Attention!
This protection ensures that the individual participant token and thus also the access code to the virtual platform can only be used once at a time. However, we cannot prevent your participants from sharing it with other interested parties.
We also recommend that you actively point out in the e-mail in which you send the access data that this link can only be used once.
Chats and polls
With the help of chats, Q&As and polls, you can interact with your participants either at the lobby level or at the session level, i.e. for each schedule item/stream that has been set up and played.
Further information and details on how to use the individual communication options can be found here.
Moderators
On the Virtual platform, you can assign moderators who are responsible for communication, i.e. chats, Q&As and polls. These moderators then have the right to create polls, answer Q&A chats and also delete messages from the chats.
To select your moderators on the "Virtual platform" in the “Moderators” dropdown menu, you must first add them as contacts in the "Contacts" menu item.
You now have two options for selecting your moderators:
- Option 1: Click on the drop-down menu and select the relevant contacts.
- Option 2: Enter the first name, for example, by clicking on the drop-down field. This allows you to search through your contacts if there are already a large number of contacts in your event.
Please note:
Moderators are not identified by a separate icon or symbol. For this reason, we recommend that you write only "Moderator" in the "First name" contact field and fill in the e-mail address, or fill in the first name correctly and replace the last name with "Moderator", for example.
The contact information field "E-mail" is essential for accessing connect.
Preview
If there are no contacts in your event yet, first add a (test) contact in the „Contacts" menu item.
Then return to the "Virtual platform“ menu item.
At the top left, next to the "Save changes" button, you will now see the „Preview" button. If you select this button, you will be shown a list of existing contacts who are already in your event. You can also use the free text field to search for a specific contact.
Select a contact whose view you want to display on connect. The name of the contact will then be displayed on the button and the platform will open.
You can also use this preview button to view your registered moderators and/or speakers if, for example, you want to test streams or prepare live polls for your virtual event.
Good to know:
The contact will not be checked in while you are using the preview function.