Use audit logs to review all adjustments made within your event

Do you want to track what general adjustments were made in your event, what messages were created, edited, or deleted, or what attendees were added, edited, and checked in or out or which surveys were answered?

In this article, we'll show you how to track these customizations using the audit logs.


What are audit logs?

Audit logs are the documentation of activities of your evenito users and your contacts in this event. The logs record where, when, how and which adjustments were made.

How can I see the logs?

To open the audit logs, please click on the menu item "Event Center" and then on the tab "Logs".


To view your audit logs, you must first set the filters for your search.

Firstly, enter the time period you want to search under "Changes Timeframe". To do this, simply click on the date display and select the desired time period.

Please note:

The period to be searched can be a maximum of 29 days.

Using the buttons to the left and right of your date display, you can now also jump forwards or backwards by the selected period. For example, if you select a period of 7 days, you can use the buttons to jump 7 days forward or backwards.

In the next step you select the type of entries you are looking for under "Affected Entities". You can choose between:

  • Check-ins and check-outs
  • Contacts
  • Connect engagement
  • Companions / Inviters / Associates
  • Groups assigned to a contact
  • Tickets
  • individual email deliveries
  • E-Mail messages
  • E-Mail send-outs
  • RSVP forms
  • contact fields and questions
  • Field assignment to forms
  • Websites

At least one selection is required here, but you can of course also select and search several or all areas at the same time.

Finally, under "Action Type", you must select whether you want the "Entity changed", "Entity created" or "Entity deleted" entries to be displayed. You must also make at least one selection here.

Click on the "Search" button on the bottom right to confirm your selection and start the search.

The following content is displayed now in the mask from left to right:

  • The 1st column shows the date and time when adjustments were made within your event.
  • Column 2 indicates where the adjustments were made or by whom. "Website (Open API)" declares that the changes were made by the contact him/herself, directly in the registration form on the website. Alternatively, there is also the possibility that a user, who is created in evenito, has made adjustments (e.g. to the messages) directly in the back office. If it is the activity of a participant (e.g. the check-in or check-out), this is listed as "Unknown contact". 
  • Column 3 shows what type of editing was accomplished, e.g. "Contact edited" or "Message created/edited/deleted". 
  • The last column shows in detail which changes have been made and where.

Please note:

The scope of the audit logs will be extended step by step in the course of the next release. For more information, please see our release notes in the community section. Please note that you need to be signed in with your evenito login data to view this section.

In addition to the general audit logs in the Event Center, you can also view the more specific logs for the contacts directly in the menu item "Contacts". You can find more information in this article.